Privacy Policy

Liveguide and Dload respects your right to privacy and we are committed to protecting it. This Privacy Policy applies to all personally identifiable information that we collect from you in providing the Liveguide site and associated services ("Site") offered by Liveguide and Dload Pty Ltd (collectively "Liveguide").

What information we collect

Liveguide only collects personal information about you from our Site if you choose to provide it to us. You can visit the Site without revealing any personally identifiable information. In order to use certain features of the Site you may be asked to register or provide identifiable information.

Updating and accessing the Information we have about you

Liveguide uses its best endeavours to ensure that the information it obtains is accurate, complete and up to date. You may access or change information that Liveguide has collected about you by accessing your account online or placing your request in writing and sending your request to us at the address below:

email : or via mail:

Privacy Officer
PO Box 1649
Crows Nest NSW 2065
Please allow 14 days for your request to be processed

Data Security

Liveguide will endeavor to take all reasonable steps to keep secure any information that we hold about you. Liveguide has security measures in place to protect the loss, misuse and alteration of the information under our control.

Use and Disclosure of Your Information

The personal information collected by Liveguide is used to register you to the Site, to deliver features, notices and services as part of the Site, to confirm your identity, or to improve and personalize the content and general administration of the Site. We do not disclose or market personal information obtained through the Site to others unless (a) it is to complete a transaction that you initiate, (b) it is required by law, (c) disclosure is necessary to protect the safety of customers, employees, or property, (d) you specifically authorize it or (e) it is required in order to service the company's system infrastructure.

Content which you contribute

The Site provides users at various times with the ability to provide Content. Please remember that any information you disclose in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

Use of specific technologies

Our Site uses cookies to keep recognize you as a registered user, improve overall Site experience, tailor and personalize the Site, or track usage. Cookies also help us estimate our number of users and determine overall traffic patterns through our web site. If you do not wish to receive any cookies you may set your browser to refuse cookies. However, this may mean you will not be able to take full advantage of Liveguide services. We may also use other technologies such as web bugs to help us collect information about your usage of the Site. Any information we collect is subject to our Privacy Policy. Your IP address: We use your IP address to help diagnose problems with our server, and to administer the Site. Your IP address is used to help identify you and to gather broad demographic information about you.

Links to third party websites

Liveguide provides links to web sites outside of the Site. These linked sites are not under the control of Liveguide, and we are not responsible for the privacy practices or content of companies linked to our Site. Before disclosing your personal information on any other web site, you should check the privacy policies of those external web sites carefully.

Links to third party websites

We may revise or enhance this policy from time to time, so please check back to ensure that any changes are acceptable to you. Liveguide reserves the right to change its privacy policy at any time and notify you by posting an updated version of the policy on its web site. Your continued use of the Site indicates that you accept the policy in place at that time. Please note that in the event of a merger, acquisition, bankruptcy or similar corporate reorganisation we may transfer personal information to another corporate entity. In the event that this occurs, your personal information will in every other respect remain under the same privacy policy.


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